Terms of Service

gavelAgreement to Terms

By accessing and using Qahwati's point-of-sale system and related services ("Services"), you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User" or "Customer") and Qahwati ("Company," "we," "us," or "our").

descriptionService Description

Qahwati provides a comprehensive point-of-sale system designed specifically for coffee shops and cafés, including:

• Desktop POS application for transaction processing
• Mobile application for remote management
• Inventory management and tracking
• Sales analytics and reporting
• User management and role-based access control
• Data backup and synchronization services
• Customer support and technical assistance

person_checkUser Obligations and Responsibilities

Account Security

• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized access
• Ensure only authorized personnel have access to your account

Lawful Use

• Use the service only for lawful business purposes
• Comply with all applicable laws and regulations
• Not attempt to reverse engineer or modify our software
• Not use the service to process fraudulent transactions

paymentsPayment Terms and Billing

• Service fees are clearly displayed and agreed upon during registration
• Payment is required according to your chosen billing cycle
• We reserve the right to suspend service for non-payment
• You are responsible for any applicable taxes

copyrightIntellectual Property Rights

The Qahwati software, including all associated intellectual property rights, remains the exclusive property of Qahwati. You are granted a limited, non-exclusive, non-transferable license to use our software solely for your business operations.

• You retain ownership of your business data
• We retain ownership of all software, algorithms, and system designs
• You may not redistribute, resell, or sublicense our software

cloudService Availability and Support

Uptime Commitment

We strive to maintain 99.9% uptime for our services. However, we cannot guarantee uninterrupted service due to:

• Scheduled maintenance and updates
• Internet connectivity issues
• Force majeure events

Support Services

• Email and phone support
• Online documentation and tutorials
• Software updates and security patches

shieldData Protection and Privacy

Your privacy and data security are paramount to us. Our collection, use, and protection of your information are governed by our Privacy Policy, which is incorporated into these Terms by reference. We implement industry-standard security measures to protect your data and comply with applicable data protection regulations.

warningLimitation of Liability

cancelTermination

By You

• You may cancel your subscription at any time
• You remain responsible for all charges incurred prior to cancellation
• Data export options are available before account closure

By Us

• We may terminate service for breach of these terms
• Non-payment result in service suspension
• We will provide reasonable notice before termination when possible

updateChanges to These Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email and by posting the updated Terms on our website. Continued use of our services after such changes constitutes acceptance of the new Terms. If you disagree with the changes, you may terminate your account.

contact_supportContact Information

If you have any questions about these Terms of Service, please contact us: